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| Why Service Here? |
It’s simple, customers come to our collision center because they can trust the Keith Hawthorne name. There is a standard of quality that you’ve come to expect from Keith Hawthorne and we promise we won’t let you down. You can rest assure that your vehicle is in good hands and that you are getting the best price in town!
Do you know, by law you have the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a particular shop. Although you never know when an accident may occur, you can be confident you know the best thing to do after it happens. Our collision centers can help you through this stressful time by making the repair process simple and quick. You can be at ease, knowing that our expert technicians know your vehicle inside and out, ensuring the highest quality repair. Best of all, we offer you peace of mind with our lifetime guarantee on all workmanship for as long as you own the vehicle. |
| Why Service Here? |
You can count on us for all your collision repairs to be completed accurately in our modern, state-of- the-art facility. We specialize in repairs on all American, foreign, and European vehicles. We offer computerized repair estimates, paintless dent removal, heat controlled down-draft spray booths for your refinishing needs, and electronic computerized measuring system for frame repair all in our modern state-of-the-art facility.
Our technicians are Platinum I-Car certified, which requires continual education and training. We are an approved repair facility for all major insurance companies.
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| Directions: |
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| Click Map for Interactive Directions |
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| Street Address: |
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Keith Hawthorne Advantage Collision Center
8601 South Blvd.
Charlotte, NC 28212 |
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| Keep Your Vehicle &
Your Wallet In Good Shape |
We shop the competition to ensure that our prices are competitive and that you are getting the highest possible value for your money.
You can rest assure we won’t tack on fees or additional services your vehicle doesn’t require. Our reputation is one that you can count on. With the Keith Hawthorne name on the front door, you won’t have to sacrifice the level of service for a low price. Our prices are the lowest and our service is the best because we want to make you a customer for life. |
| Estimate Policy |
By law, your insurance company cannot require that you obtain more than one estimate. We provide free estimates and we NEVER proceed with repairs until we have contacted you, explained what needs to be done, and have given you a complete dollar estimate. |
| Guaranteed
Customer Satisfaction |
We guarantee peace of mind because we’ll give you a lifetime guarantee on all workmanship for as long as you own the vehicle. To ensure that our staff provides only the best service, we request that each customer completes a brief customer satisfaction survey. Our goal is that you are completely satisfied!
Within a few days of your service visit, you will be contacted by one of our associates to verify your satisfaction. Very rarely does a problem occur, but if something does happen, we want to know about it and correct it as soon as possible. |
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| Contact Us |
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| After Hours Drop-Off |
For your convenience, you can safely drop off your vehicle after our hours of operation. Our drop-off system is simple and safe. You can find out more about this option when you schedule an appointment with one of our service advisors.
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Shuttle Service &
Customer Lounge |
We have an air conditioned shuttle service available to all customers for their convenience. However, if you wish to wait while your vehicle is being serviced, you can do so in our comfy lounge which has a television and vending machines for your enjoyment.
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| Service
Appointments |
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For your convenience, appointments can be
scheduled using our online form, or by calling during business hours. Simply ask to speak
with one of our service advisors. |
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Local: 704-556-9335
Toll Free: 800-852-3528
Fax: 704-556-7913 |
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Service Hours:
Monday – Friday . . . . . . . . . . . . . . .8 am - 6 pm |
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